Terms of service
Last updated: July 2026
Welcome to Neo Muscle.
By accessing or using neomusclexsr.com, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.
1. ONLINE STORE TERMS
You must be at least 18 years old or have the permission of a parent or legal guardian to use this website.
You agree not to use our products for any unlawful purpose or violate any applicable laws.
2. PRODUCTS
We strive to display our products as accurately as possible. However, colors, finishes, and materials may appear slightly different depending on your screen or manufacturing variations.
Because many of our products are handmade or produced in small batches, minor cosmetic variations may occur.
3. PRICING
All prices are listed in U.S. Dollars (USD) unless otherwise stated.
We reserve the right to modify prices at any time without prior notice.
4. ORDERS
We reserve the right to refuse or cancel any order for reasons including:
• Product availability
• Pricing errors
• Suspected fraud
• Payment verification issues
If payment has already been processed, any cancelled order will be refunded.
5. SHIPPING
Shipping times are estimates and may vary depending on destination, customs processing, weather conditions, or carrier delays.
Neo Muscle is not responsible for delays caused by shipping carriers or customs authorities.
6. CUSTOMS & IMPORT FEES
Customers are responsible for any customs duties, import taxes, VAT, or other fees required by their country unless otherwise stated.
7. INSTALLATION
Many products require proper installation.
Neo Muscle recommends installation by a qualified motorcycle technician.
We are not responsible for damage caused by improper installation, misuse, modification, or racing applications.
8. LIMITATION OF LIABILITY
Neo Muscle shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or website.
Our maximum liability shall not exceed the purchase price of the product.
9. WARRANTY
If a manufacturing defect is discovered, please contact us promptly.
Warranty does not cover:
• Normal wear and tear
• Improper installation
• Accidents
• Abuse or misuse
• Unauthorized modifications
10. INTELLECTUAL PROPERTY
All content on this website, including text, images, logos, graphics, and product designs, is the property of Neo Muscle unless otherwise stated.
No content may be copied, reproduced, or distributed without written permission.
11. GOVERNING LAW
These Terms shall be governed by the applicable laws of the jurisdiction in which Neo Muscle operates, without regard to conflict of law principles.
12. CHANGES TO THESE TERMS
We reserve the right to update these Terms of Service at any time.
Any updates will become effective immediately upon publication on this website.
13. CONTACT
If you have any questions regarding these Terms of Service, please contact us:
Email:
info@neomusclexsr.com
Website:
https://neomusclexsr.com